If you cannot find your specific question listed, or if it is not answered to your satisfaction, please ask a customer service specialist. We will attempt to respond to your request within 2-3 business days. Some questions may take longer to research; we appreciate your patience.
However, please be aware that we receive dozens of unique requests each day, and responding to these consumes considerable resources. Therefore, before submitting a request, please invest the time to review these FAQs and other information on our Web site to be sure your question has not already been answered here.
STUDENTS: We regret that, due to the resources required, we cannot accommodate requests for assistance with academic papers or research projects.