Account FAQs

How do I find my tax receipt? Find answers to this question and learn more about managing your World Vision account, auto-giving, making changes to your account or scheduled donations, and more.

How do I find my tax receipt?

Your tax receipt for the past year is located in your My World Vision account. You can log in by clicking the blue “My World Vision” link on the top right of our site navigation. We will also mail you a tax receipt unless you have signed up for paperless billing. If you have given us your email address, you will also receive an email with a link to your tax receipt.

How do I find my account?

You can login to your account by clicking the blue My World Vision account link located at the top right of our site navigation.

How do you use my donation?

We promise to use your donation in the most effective way possible. The needs shown in the Gift Catalog reflect World Vision projects at the time the catalog was written, and each item is representative of its gift category. Donations will provide assistance where it’s needed most within that category, or to address a similar need. With the larger items, such as wells, clinics, and schools, World Vision pools donations in order to provide as many wells, clinics, and schools as possible. These items are not matched to individual donors.

Can I change my giving method or provide a new credit card number online?

Yes. Sign in to My World Vision and visit the “My Account” page. Under “Payment Options,” select “Manage Automated Giving.” You can add or edit your credit card or bank information.

We keep your personal information as secure as possible. All web forms requesting your confidential information (such as credit card numbers) on the My World Vision website use “SSL,” an Internet security protocol that encrypts your information.

Will I receive a receipt for my gift, and is the gift tax-deductible?

Yes, we’ll mail you a receipt for your gift to World Vision. Your gifts are tax-deductible, excluding the amount for shipping and handling charges or the fair market value for any items, if applicable.

How do I cancel my donation?

To cancel your recurring donation or sponsorship give us a call at1.888.511.6548. We’re here to take your call during normal business hours (Pacific Standard Time).

Can I increase my donation?

Yes. Sign in to My World Vision and visit the “My Account” page. Under “My Giving” select “View Recurring Donations.” You can increase your giving amount by adding the dollar amount to the selection field that you would like to increase by.

Why should I sign-up for autogiving?

When you give by EFT or CC, you can help us save over $1.3 million dollars each year on mailing and processing costs. This puts more of your gift to work in the field.

Why is EFT better?

By choosing to give through EFT, you are helping save even more in credit card fees! Imagine what that can do to transform lives of the most vulnerable!