Account FAQs

How do you use my donation?

We promise to use your donation in the most effective way possible. The needs shown in the Gift Catalog reflect World Vision projects at the time the catalog was written, and each item is representative of its gift category. Donations will provide assistance where it’s needed most within that category, or to address a similar need. With the larger items, such as wells, clinics, and schools, World Vision pools donations in order to provide as many wells, clinics, and schools as possible. These items are not matched to individual donors.

Can I change my giving method or provide a new credit card number online?

Yes. Sign in to My World Vision and visit the “My Account” page. Under “Payment Options,” select “Manage Automated Giving.” You can add or edit your credit card or bank information.

We keep your personal information as secure as possible. All web forms requesting your confidential information (such as credit card numbers) on the My World Vision website use “SSL,” an Internet security protocol that encrypts your information.

Will I receive a receipt for my gift, and is the gift tax-deductible?

Yes, we’ll mail you a receipt for your gift to World Vision. Your gifts are tax-deductible, excluding the amount for shipping and handling charges or the fair market value for any items, if applicable.

How do I cancel my donation?

To cancel your recurring donation or sponsorship give us a call at1.888.511.6548. We’re here to take your call during normal business hours (Pacific Standard Time).

Can I increase my donation?

Yes. Sign in to My World Vision and visit the “My Account” page. Under “My Giving” select “View Recurring Donations.” You can increase your giving amount by adding the dollar amount to the selection field that you would like to increase by.