FAQs - For Current Sponsors

My sponsored child

Once I sponsor a child, when will my sponsored child be notified?

We’ll let your sponsored child know they’re sponsored as soon as possible. You should receive an introductory letter from your sponsored child within two or three months of signing up to sponsor. Although your sponsored child will know they’re sponsored, they won’t know anything about you until you begin to write to them.

Send your child an email now.

Why isn't my child smiling in his/her photo?

When our staff take photos of the children they do encourage them to smile. However, in some cultures, smiling for the photograph is not the norm. In other cases, the children may have never seen a camera or have rarely been photographed. They tend to take the practice very seriously.

Can I post a picture and share about my sponsored child online?

Yes, but… We want you to have the opportunity to develop a meaningful relationship with your sponsored child in a way that is safe, secure and fulfilling for both of you. Because of this, we ask our sponsors to abide by the following standards while participating and partnering in World Vision’s Sponsorship program:

– In order to protect children’s security and privacy, please don’t post your sponsored child’s last name or child ID number on the internet or social media sites. For example, it’s fine to update your Facebook status by saying “I just sponsored a little girl named Maria from Bolivia!” – in fact, this is encouraged! But it’s not okay to post her photo and say “This is my 12-year-old sponsored child, Maria Cruz, from a little town named Tiraque in Bolivia.”

– And remember that we discourage direct, unmonitored communication with your sponsored child or family without World Vision’s knowledge. This includes contact through the internet or social media (e.g. Instant Messaging, Facebook, Skype, etc.).

– We’re fully committed to protect the security, privacy, and dignity of the children whose parents/guardians and community leaders have graciously allowed us to be a part of our child sponsorship programs. Children have the right to be completely secure from the fear or reality of any potential abuse (either physical or emotional) resulting from an inappropriate contact by a sponsor or any other person.

Learn more about World Vision’s policies on Child Security and Child Protection.

Why does someone else write letters on behalf of my sponsored child?

Although it may seem your sponsored child is now at an age when they should be able to write, it’s possible not many children in the community can write well or write a complete letter in English. Also, the standard of education in rural areas is not as advanced compared to those in urban areas where children start school earlier. A disadvantage to living in rural areas is that children need to be fully grown in order to walk the distance to school, many of which are a far walk from home. Because children in rural areas generally start school late, their ability to read and write is limited. This is one reason why letters are sometimes written by a family member or helper on behalf of the child.

How can I get my child to answer my questions when I write?

Oftentimes, listing your questions instead of writing them in a paragraph can make it easier for our staff and volunteers to translate and get answers too.

Why does my sponsored child draw pictures that appear to have been drawn by a younger child?

There could be a variety of factors that contribute to this. A few to consider are:

– Your child lacks motor skills to draw

– Your child doesn’t know how or what to draw

– Your child was interrupted from play or chores at the time

– Your child wasn’t feeling well at the time (hungry, ill, etc.)

– Your child wasn’t feeling artistic at the time

How often will I receive a progress report on my sponsored child?

Each year, we’ll send you a progress report in the mail updating you about your child’s health and educational status. This report will also include a new photo, so you can watch your child grow up.

If it’s been more than a year since you last received a progress report, we will be glad to communicate with the national office for you. Please give us a call at 1.800.777.5777.

How do I change or cancel my sponsorship commitment?

We understand circumstances arise that make it difficult to continue sponsorship. We would love to work with you to make adjustments to your account so you can continue your relationship with your sponsored child if you would like to. Give us a call at 1.800.777.5777 and we can let you know about options such as a temporary reduced rate or putting your sponsorship on hold. And if you would like to cancel your sponsorship we are happy to assist you with that.

Communicating with my child

Can I write to my sponsored child?

Yes! Being a child sponsor is also about building a wonderful friendship. Exchanging letters, cards, or sending emails is a great way to connect with your sponsored child. It also helps your child practice their literacy skills as they learn to describe their family, friends, and interests — and receiving your letters in return is a fantastic reward for all their hard work! Sponsored kids who exchange letters with their sponsors are happier, more confident, and even more hopeful about their futures. Ask your child some questions to get the conversation started!

Log in to your My World Vision account to send an email! Not sure what to write? Don’t worry; we have fun letter-writing templates that you can customize and tips on what to say!

Note: For the protection of the children, sponsors, and our staff, we read all letters that are exchanged between sponsors and their sponsored children. The letters are reviewed to ensure people do not threaten children, put their lives in danger, or try to develop inappropriate relationships. In some countries and communities where we work, Christian expression is restricted, so we monitor the letters to make sure nothing written could endanger the child or family. We also review letters to our sponsors to ensure they do not include anything inappropriate, such as solicitation of funds from children’s families.

What topics should I avoid when sending a message to my sponsored child?

When writing your letter, it’s important to consider your sponsored child’s environment and culture. For example, it’s best not to write about the things you own since your child might have very few possessions. But do write about yourself, your family, and friends.

Can I mention Jesus in my letters, emails, or cards?

Please look for the Sensitive Area Alert icon under your child’s picture in My World Vision for more explanation. If your child lives in an area that welcomes Christianity, please feel free to share your faith and spiritual encouragement with your child.

However, if your child lives in a community where Christian expression is restricted, please don’t refer to Jesus or send Christian tracts or Scripture in your messages. Doing so could jeopardize World Vision’s work in your child’s country, or even endanger the child or our staff. If you have any doubts about what’s appropriate in your child’s community, please give us a call at 1.800.777.5777.

Do my letters need to be written in English?

Our overseas staff prefer that letters are written in English. The only exception would be if you fluently speak the same language as the child. Please don’t use a translation service (such as Google Translate). Also, we ask that you in keep in mind that our staff translating the letters may only be fluent in English and their country’s official language.

Why does it take so long to receive a letter from my sponsored child?

Your letters travel a long way! Here’s why correspondence takes time.
  • Remote locations: Many sponsored children live in rural communities — far from highways and without phones, internet, or sometimes even postal service. This can delay round-trip communication by up to three months.
  • Translation: Letters usually need to be translated by a staff member or volunteer in our local office.
  • Delivery and reply: Our dedicated team oversees letter writing and personally delivers correspondence to sponsored children. They help kids who may be new to letter writing or need some help with reading or writing. If your child receives additional support, you’ll find it noted in your letter.

Your child will love to hear from you as often as you’d like to write, and you’ll hear back up to four times a year!

Why are the original letters from my sponsored child no longer being mailed?

To better steward gifts and resources from sponsors like you, and to give our local staff more time to focus on kids, World Vision is now scanning copies of child letters.
  • If your sponsored child is responding to a mailed letter, their scanned letter will be mailed to you.
  • If your child is responding to an email, their response will be scanned and uploaded to the My World Vision portal and app. Please watch for an email or app notification to see when their reply is ready for you.

Your child will love to hear from you as often as you’d like to write, and you’ll hear back up to four times a year!

Besides writing, are there other ways I can communicate with my sponsored child?

Throughout the year, we’ll mail you fun greeting cards you can sign and return for delivery to your sponsored child. They’re a great way to encourage and connect with your child–children eagerly hope for their name to be called when mail is delivered.

A small donation is suggested to help cover the costs of handling and mailing the cards, but this donation isn’t required in order for the card to be forwarded to your sponsored child.

We print messages on the cards primarily in English, French, Spanish, Portuguese, and Swahili because these are the primary languages spoken in our World Vision offices around the world. Our staff translates the card into the local dialects of the children.

If you’d like to send your sponsored child a letter, but want to avoid the cost of a stamp, you can include a letter with one of these greetings cards. Please note, because of how these cards are distributed, it will likely take longer to receive a reply from your sponsored child than if you were to mail the letter directly.

Learn more about greeting cards.

Can I continue to write my sponsored child after they leave the sponsorship program?

No. It’s against our Child Protection Policy to agree to ongoing communication between a sponsor and their child after the child leaves our program. All communication must be in overseen by World Vision to ensure the protection of the child, their family, community, and for sponsors as well

Why does the card I got in the mail for my sponsored child seem to be for a much younger child?

Why does the card I got in the mail for my sponsored child seem to be for a much younger child?

For stewardship reasons, we usually develop one greeting card and design it with an 11-year-old in mind because this is roughly the age of the single largest group of children, as well as the median sponsored child age.  However, for birthdays we typically create two cards:  one for older children and one for younger children.

My sponsored child

Can I send other types of gifts?

If you’d like to help your child and their family meet extra needs in their lives, you can provide a Special Gift for them. The funds you send could buy a goat, school supplies, clothing, or another much-needed item.

Learn more about Special Gifts or give us a call 1.800.777.5777 to give a Special Gift today.

Can I send a gift or package to my sponsored child?

Yes! Your child will be thrilled to receive small inexpensive items that fit into a 9″x12″ envelope. Find more ideas on what to send and how to address your package.

Important Note: Some sponsors may want to send Christian tracts, Scripture verses, or references to Jesus. Please do not send these items if your child lives in a community that may not welcome Christian teachings. For the sake of your child’s protection and the protection of our staff, we ask that you use sensitivity when sending items. Please look for the Sensitive Area Alert icon near your child’s picture in My World Vision for more explanation. If you have any doubts about what is appropriate in your child’s community, please give us a call.

Can you tell me my child’s greatest needs before I give a Special Gift?

Unfortunately, we can’t. We refrain from asking staff in your child’s community what your child’s greatest needs are because this adds time to the process and needs may change. Please allow our staff to talk with the child and their family to determine what they most need. They will always work to ensure that your gift is used in the best way possible for your child, their family, and community.

Visiting my child

May I visit my sponsored child?

Yes! Meeting your sponsored child face-to-face can be an exciting and moving event for both of you. Be sure to contact our U.S. office at least three months in advance of your trip.

Learn more about visiting your child.

Can my sponsored child visit me in the U.S.?

While we encourage sponsors to meet their child face-to-face with an in-person visit, unfortunately, bringing your sponsored child to the U.S. for a visit is not permitted for several reasons, including:
  • The safety and well-being of your child
  • The culture shock experienced by your child
  • Your child’s readjustment to his or her own lifestyle can be difficult

Share sponsorship with others

How can I help get more children sponsored?

Become a Child Ambassador and be a voice for vulnerable children by initiating opportunities to share child sponsorship with others in your own community. Through one-on-one conversations, working with your church, local businesses, or civic organizations, or hosting a booth at an event, there are so many ways to get involved. Experience World Vision’s work in the field on an international trip, connect with other Child Ambassadors for encouragement, and learn about global issues that help you grow in your faith, compassion and abilities. Learn more > 

Contact us

Sometimes you just need to talk to a real person. We’re here for you. 1.888.511.6548